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Delete Your Seen Account

You can delete your Seen account and all associated personal data at any time. We offer three ways:

1. Delete from the web

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2. Delete from inside the app

  1. Open the Seen app on your phone
  2. Tap your profile picture in the top-right of the home screen
  3. Tap Settings
  4. Scroll to Account
  5. Tap Delete Account
  6. Confirm the deletion when prompted

Your account, profile, journey progress, journal entries, prayer requests, group memberships, and any other personal data are queued for deletion immediately.

3. Request deletion by email

If you cannot access the app — for example, you no longer have the device or you forgot your sign-in details — email us:

To: hello@seenbible.app
Subject: Account Deletion Request
Include: the email address or phone number associated with your Seen account, so we can verify ownership.

What gets deleted

  • Your authentication record (email, phone number, sign-in providers)
  • Your profile (name, avatar, faith profile, preferences)
  • Your reading plans, journey progress, journal entries, and reflections
  • Your prayer requests and prayer history
  • Your group, Bible study, and discussion memberships and contributions
  • Your Abram chat conversation history
  • Your subscription and trial state

Timing

We complete deletion of your personal data within 30 days of receiving your request. Most data is removed immediately; some backups and logs are purged on a rolling 30-day cycle.

What may be retained

We may retain a limited subset of records where required by law or for fraud prevention:

  • Transaction and billing records (required for tax and audit compliance)
  • Anonymized analytics events that cannot be traced back to you
  • Records subject to a legal hold or pending dispute

Anything retained is decoupled from your identity wherever possible.

Subscriptions

Deleting your account does not automatically cancel an active App Store or Google Play subscription. To stop being billed, also cancel through:

  • iOS: Settings → [your name] → Subscriptions → Seen → Cancel
  • Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Seen → Cancel

Questions

For anything else, contact hello@seenbible.app. Our full data practices are described in the Privacy Policy.