Privacy Policy

Last Updated: January 29, 2026

Effective Date: January 29, 2026

1. Introduction

The Seen app ("we," "our," or "us") is committed to protecting your privacy and ensuring you understand how your personal information is collected, used, and shared. This Privacy Policy explains our data practices when you use our mobile application, website, and related services (collectively, the "Service").

By downloading, installing, or using the Service, you agree to this Privacy Policy. If you do not agree with our practices, please do not use the Service.

Contact Information:
Email: hello@seenbible.app
App Name: Seen - Journey Deeper into Scripture

2. Children's Privacy (COPPA Compliance)

The Seen app is rated for users ages 4 and up. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.

For Users Under 13:

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• Parents or guardians should create and manage accounts on behalf of children under 13.
• We encourage parents to supervise their children's use of the Service.
• If we discover we have collected personal information from a child under 13 without proper consent, we will delete that information promptly.

Parental Rights: Parents or guardians may:

• Review their child's personal information
• Request deletion of their child's data
• Refuse further collection of their child's information
• Contact us at hello@seenbible.app to exercise these rights

3. Information We Collect

3.1 Information You Provide Directly

• Account Information: Name, email address, profile picture (optional), and authentication credentials when you sign up via email, Google Sign-In, or Apple Sign-In.
• Profile Information: Faith level, spiritual goals, current life circumstances, and preferences you share during onboarding to personalize your journey.
• Spiritual Journey Data: Bible reading progress, journal entries, personal notes, highlights, bookmarks, and prayer requests.
• AI Conversations: Messages and conversations you have with Abram, our AI spiritual companion, including questions, reflections, and prayer requests shared in chat.
• Community Content: Posts, comments, messages, prayer requests, and other content you share in groups or community features.
• Support Communications: Information you provide when contacting customer support.

3.2 Information Collected Automatically

• Device Information: Device type, model, operating system version, unique device identifiers (such as IDFV), and mobile network information.
• Usage Data: App features used, screens viewed, session duration, interaction patterns, and in-app actions (collected via Firebase Analytics).
• Approximate Location: General location based on IP address (city/region level). We do not collect precise GPS location.
• Log Data: Error logs, crash reports, and diagnostic information to help us improve app stability.

3.3 Information from Third-Party Services

• Sign-In Services: If you sign in with Google or Apple, we receive your name, email, and profile picture (if available) as authorized by those services.
• Payment Processors: Subscription status and transaction identifiers from Adapty and Stripe. We do not receive or store full credit card numbers.

4. How We Use Your Information

We use your information for the following purposes:

4.1 To Provide and Personalize the Service

• Create and manage your account
• Generate personalized 30-day spiritual journeys based on your faith level and goals
• Power Abram AI to provide relevant, context-aware spiritual guidance
• Deliver daily Scripture readings, devotionals, and challenges
• Enable audio narration of Bible content
• Sync your progress, notes, and highlights across devices

4.2 To Process Payments

• Process subscription payments through Adapty and Stripe
• Manage subscription status and premium feature access
• Handle refund requests and billing inquiries

4.3 To Communicate With You

• Send push notifications about your spiritual journey (with your consent)
• Notify you of community activity, prayer request updates, and group messages
• Provide customer support and respond to inquiries
• Send important service updates and policy changes

4.4 To Improve the Service

• Analyze usage patterns to improve features and user experience
• Debug issues and fix crashes
• Conduct research and development for new features

4.5 For Safety and Legal Compliance

• Detect, prevent, and address fraud, abuse, or security issues
• Enforce our Terms of Service and community guidelines
• Comply with legal obligations and respond to lawful requests

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and similar jurisdictions, we process your data based on:

• Contract Performance: To provide you with the Service you've requested
• Consent: For optional features like push notifications and personalization preferences
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Legal Obligations: To comply with applicable laws and regulations

6. Third-Party Services and SDKs

We integrate the following third-party services. Each maintains their own privacy practices, and we require them to protect your data in accordance with applicable laws:

7. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in these circumstances:

• With Your Consent: When you choose to share content publicly (e.g., community posts, group messages, prayer requests)
• Service Providers: With third-party vendors listed in Section 6 who help us operate the Service, bound by contractual obligations to protect your data
• Legal Requirements: When required by law, court order, subpoena, or government regulation
• Safety and Protection: To protect the rights, property, or safety of Seen, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)

8. Data Retention

We retain your personal information based on the following criteria:

• Active Accounts: We retain your data for as long as your account remains active
• Account Deletion: When you delete your account, we will delete or anonymize your personal data within 30 days
• Backup Systems: Encrypted backups may retain data for up to 90 days before being purged
• Legal Requirements: We may retain certain data longer if required for legal, accounting, or tax purposes
• Anonymized Data: Aggregated, anonymized analytics data may be retained indefinitely for service improvement

9. Data Security

We implement industry-standard security measures to protect your personal and spiritual data:

• Encryption in Transit: All data transmitted between your device and our servers uses TLS/SSL encryption
• Encryption at Rest: Data stored in our databases is encrypted using AES-256
• Access Controls: Strict access controls limit who can access user data
• Firebase Security Rules: Database access is controlled by security rules that restrict data access
• Secure Infrastructure: We use Google Cloud Platform's secure infrastructure
• Regular Audits: We conduct regular security assessments and updates

No Guarantee: While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

10. Your Rights and Choices

You have significant control over your personal information:

10.1 Access Your Data

You can request a copy of the personal data we hold about you by emailing hello@seenbible.app.

10.2 Correct Your Data

You can update your account information directly within the app under Settings → Profile.

10.3 Delete Your Account

You can delete your account and all associated data at any time:
In-App: Settings → Account → Delete Account
Email: Contact hello@seenbible.app with subject "Account Deletion Request"

Upon deletion, we will remove your personal data within 30 days, except where legally required to retain it.

10.4 Data Portability

You may request an export of your data in a machine-readable format (JSON) by emailing us.

10.5 Opt-Out of Communications

• Push Notifications: Disable in app Settings → Notifications, or in your device's system settings
• Email: Unsubscribe via the link in any marketing email

10.6 Withdraw Consent

Where we process data based on your consent, you may withdraw consent at any time by adjusting your settings or contacting us.

11. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

By using the Service, you consent to the transfer of your information to countries outside your country of residence. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data during transfers.

12. Additional Rights for EEA, UK, and Swiss Users (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at hello@seenbible.app.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of what personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate information
• Right to Opt-Out of Sale: We do not sell your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Information Collected: Identifiers, commercial information, internet activity, geolocation data, and inferences.

To submit a request, email hello@seenbible.app with "California Privacy Request" in the subject line.

14. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. Our Service does not currently respond to DNT signals because there is no industry-standard interpretation. However, we do not track users across third-party websites for advertising purposes.

15. App Tracking Transparency (iOS)

We respect Apple's App Tracking Transparency (ATT) framework. We do not track you across apps and websites owned by other companies for advertising purposes. The Seen app does not engage in cross-app tracking.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify you via in-app notification or email for significant changes
• Your continued use of the Service after changes constitutes acceptance of the updated policy

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries or to file a complaint, you may also contact your local data protection authority.